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Judith Mole founded Direct Learn Services in 2001 after working in education since 1992. A graduate of the University of Derby, she started working with Deaf students while at college and has since managed support units for Deaf students both at Sheffield Hallam University and at the University of Wolverhampton, where she was also a member of the board of governors. She has extensive project management and training skills as well as experience of writing and implementing action plans, strategic policies and funding bids. She has worked both in the higher and further education sector.

She has managed a number of HEFCE funded projects for the University of Wolverhampton which created online BSL/English dictionaries for art, science and engineering education. She has also developed a dictionary for Information Communications Technology (ICT) in BSL/English for the DfES Standards Unit. She has written a number of publications on supporting Deaf students. She is the chair of the Supporting Deaf People online conferences.

Judith has a degree in drama, film and television studies as well as a postgraduate certificate in TESOL from Sheffield Hallam University.

Geoff Minshull joined DLS in 2007. Geoff has been in further education since 1983, mainly in the UK, during which time he has worked with a wide range of businesses and organisations. He has also worked and lectured extensively in Southern Africa, Central America, and the USA. Geoff has been involved in online education for many years, and has worked with LEAs, colleges and universities, as well as national educational organisations such as Becta and the JISC. His first degree was from Sussex University in economics, and he has an MSc from Loughborough University in computers and education.